Stock Controller - The Lane

The role…

The Theatre Royal Drury Lane is a world class destination venue, and centrepiece to Covent Garden. Going beyond theatre, we have a multi-offer destination where the customer experience is always at centre stage.
We are looking for an experienced and highly motivated Stock Controller with excellent organisational skills, to be responsible for supporting all aspects of our Theatre and Food & Beverage offering.

What you will be doing…

• Working closely with the F&B Manager, Guest Experience Manager and wider management team, you will:
• Ensure all bars are properly stocked according to anticipated business volumes.
• Establish and maintain procedures to ensure all stock is effectively rotated in line with expiry dates, actively moving stock around the venue where needed.
• Lead weekly stock takes and accurately account for all products and equipment within the venue, working closely with management and the commercial department to resolve any discrepancies.
• Place regular stock orders, be responsible for receiving and accurately checking deliveries into stock holding areas.
• You will spark creative ways to introduce and drive innovative and practical operational procedures.
• Constantly evaluate quality of service and product consistency and share constructive feedback.
• Assist in controlling costs proactively.
• Help drive promotions that complement and deliver a first class operation.
• Maintain open and constructive communication with third party service delivery partners.
• Assist management and wider team with the set-up of events.
• Ensure that all food and beverage facilities and equipment are kept in good condition and properly stocked according to anticipated business volume, immediately reporting all maintenance and repair needs.

What we need…

• Previous supervisory experience in a bar environment
• Excellent knowledge of customer service and products
• Display a lead by example attitude
• Self-motivated and a great team player with a can-do attitude
• Excellent communication and organisational skills
• Confident using EPOS systems, knowledge of Zonal preferable
• Experience working in a busy fast paced environment
• Well organised and adaptable; able to plan workload, manage priorities, delegate tasks and respond to changing or ad hoc requirements
• Ability to use initiative in identifying problems and recommending appropriate solutions

Salary: £14.40 per hour + Tronc/Service Charge

Deadline for applications: Sunday 11th February 2024 

Diversity & Inclusion

At LW Theatres, we pride ourselves on being a family of individuals and actively welcome applicants from all backgrounds – it’s one of our core values and we believe celebrating our differences is key to success.

At the heart of our Company is a culture of inclusion where everyone feels seen and heard and can be themselves at work. Regardless of your background, all we ask is that you have the skills and experience required and the desire to succeed. In return, we pledge to ensure that our selection process is both transparent and fair.

We are also open to discussing opportunities to work flexibly.

This role may close early if a sufficient number of applications are received.